23 Dec

And the Winner of the Leading Trend of 2016 is…!!!

The trends in 2015 Service Management speak to the needs of customers, and to what’s next. EV has been busy with innovations leading the market to meet those expectations. With the ‘demand’ of “customer-obsessed models” from our customers around the world, our focus for next year is to extend beyond IT Consumerization to enabling our customers with mobile first capabilities.

At […]

The post And the Winner of the Leading Trend of 2016 is…!!! appeared first on EasyVista.

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18 Dec

Why Darth Vader Needed a Problem Manager – Episode III

Episode III: How You Can Use Problem Management as a Force for Good
Christopher Morgan is a Senior Solution Consultant with EasyVista, a provider of IT Service Management software platforms that help organizations consumerize their IT. This is a three-part essay on the value of having a Problem Management process in place, set a long time ago, in a galaxy far, […]

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17 Dec

Throwback Thursday: Ramping Up for Another Stellar Year

EasyVista has had a fantastic year helping customers around the world consumerize their IT services in 2015. In celebration, we’re flashing back to our ‘super cool’ Happy New Year e-card from January of this year. We look forward to ushering in 2016 with continued innovation and excellence, powering organizations into the next era of helping customers consumerize services for their […]

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16 Dec

Why Darth Vader Needed a Problem Manager – Episode II

Episode II: Problem Management: It’s Not a Trap!
Christopher Morgan is a Senior Solution Consultant with EasyVista, a provider of IT Service Management software platforms that help organizations consumerize their IT. This is a three-part essay on the value of having a Problem Management process in place, set a long time ago, in a galaxy far, far away…
 

Yesterday we recalled the […]

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15 Dec

Why Darth Vader Needed a Problem Manager – Episode I

Episode I: Why You Should Never Underestimate the Power of Problem Management
Christopher Morgan is a Senior Solution Consultant with EasyVista, a provider of IT Service Management software platforms that help organizations consumerize their IT. This is a three-part essay on the value of having a Problem Management process in place, set a long time ago, in a galaxy far, far […]

The post Why Darth Vader Needed a Problem Manager – Episode I appeared first on EasyVista.

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